In-Person Services By Appointment Only

Beginning Tuesday, July 6, 2021, MassHire Franklin Hampshire Career Center will resume in-person services by appointment only.  Customers must call ahead to schedule an appointment.  Please call: 413-774-4361 or 800-457-2603. Front desk staff will identify how we can assist you and schedule an appointment with appropriate staff or schedule time to use the Resource Room. Unemployment Insurance (UI) Assistance will continue to be provided over-the-phone, and all other services including Workshops, Career Center Seminars, and Virtual Job Fairs will continue to be conducted remotely. To protect customers and staff, customers must wear a mask at all times while in the Career Center.  Clean masks will be provided upon entry.  All customers will be screened for COVID-19 symptoms prior to entry.  Please do not come to the Career Center if you feel ill even if you don’t think you have COVID-19.
We look forward to serving you in person!
Click here for COVID-19 job seeker/employee information | Click here for COVID-19 employer information


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Urban Agenda Grant
Summer Jobs for Greenfield Youth Ages 16-24

Click here to learn more and apply!
Click here for more information on our youth services

Connect with a Career Coach

Click here to learn more!

Free Medical Assistant Training

The MassHire Workforce Boards of Franklin, Hampshire and Hampden Counties are offering FREE training to individuals pursuing a career in Medical Assisting.  Eligible, approved individuals will enroll in the certificate program offered by Greenfield Community College (GCC).  This is a full-time, one-year (two semesters) on line training program with students attending Lab one day weekly.  Graduates of the program earn 29 college credits.

If you are currently unemployed, or working part-time, you may be eligible.  Classes begin September 7th.

Click here for more information on requirements and how to register for an Information Session

Unemployed in 2021? You May Qualify for a $0 Health Insurance Plan

If you are currently getting unemployment benefits or if you received unemployment benefits for at least one week in 2021, you may qualify for a $0 or low-monthly cost ConnectorCare health insurance plan from the Massachusetts Health Connector through the end of 2021, thanks to the Federal American Rescue Plan.  Apply today to see if you qualify for free or lower cost coverage like MassHealth, ConnectorCare plans, or a tax credit. Apply by July 23 for coverage that starts August 1.  People receiving Unemployment Insurance may also apply year round.

Learn more about this new benefit.

Includes a video, answers to Frequently Asked Questions, and a link to apply online. When you apply, make sure to include information about your unemployment benefits so the Health Connector can check to see if you qualify. Please note that if you not currently receive unemployment benefits but received them earlier in 2021, you may still be eligible.  See the FAQ’s for more details.

You can get help applying at one of the Community Health Navigators.  Find the list here:

Or call the Health Connector Customer Service line at:  1-877-623-6765 (TTY 1-877-623-7773)
Hours: Monday–Friday, 8:00 a.m.–6:00 p.m.

Emergency Broadband Benefit (EBB) and Mass Internet Connect (MIC)

The Federal Emergency Broadband Benefit Program and the Massachusetts Internet Connect Program can help with internet discounts and low cost or free computers. Click here to learn more.

IMPORTANT!  Starting June 15, 2021 Unemployment Insurance (UI) Claimants Must Search for Work to Keep UI Benefits

On June 15, 2021 Governor Baker lifted COVID-19 emergency orders and the Massachusetts Department of Unemployment Assistance (DUA) has reinstated work search requirements for anyone who requests or receives unemployment benefits.  Claimants must:

  1. Attest each week when you claim your weekly benefit that you have completed 3 work search activities.  Examples of valid activities include, but are not limited to:
    • Complete a job application in person or online with employers who reasonably may be expected to have an opening for suitable work.
    • Register for work and reemployment services with a local Mass Hire Career Center
    • Conduct other job search activities such as reviewing job listings on the internet, newspapers, or professional journals, contacting professional associations, and networking with colleagues or friends.
  2. Keep a detailed written log of work search activities.
  3. Provide a copy of your work search log if DUA asks for it.

Get a jump start on returning to work.  Most UI claimants will be able to continue to receive partial or reduced UI benefits – AND the full amount of the special Federal COVID-19 related $300 weekly stipend – even as you return to work. Claimants who report wages from new employment will have their regular UI weekly benefit proportionately reduced to offset new wages, and many claimants will remain eligible for the $300 weekly stipend until their regular wages exceed 133 percent of their regular weekly benefit amount (calculated without including the $300 weekly stipend). The Federal $300 weekly unemployment payment will end on September 4, 2021.

The Franklin Regional Transit Authority (FRTA) is partnering with a team of non-profit service providers and local businesses to launch a taxi service specifically designed to help Franklin County residents obtain and keep late shift jobs.  The taxi service will provide transportation to get to Franklin County businesses and home again including pickup/drop off at child care facilities.
Learn more about the program HERE (PDF)

50+ Job Seekers Program – Your AGE really is your EDGE!!
FREE online workshops and networking groups for seniors.

COVID-19 Resources

Click here for a PDF list of Community Resources to help during the Covid-19 Emergency

Public computer access resources

Franklin County FREE wifi hotspots

MassBroadband Inc. Free WiFi Hotspots in Western MA Hilltowns

Covid-19 Long Term Health Care Jobs Portal
There is an urgent need to hire Nurses, Certified Nursing Assistants, Patient Care Technicians, OTs, PTs, and many roles across our skilled nursing, assisted living and long-term care facilities statewide.  This portal is now open to all long term care facilities across the Commonwealth as well as COVID-19 temporary care sites.  Temporary and permanent positions available. Employers are offering hiring incentives.   Click HERE to learn more about jobs at temporary care sites.

Click HERE to learn more about jobs at long term care facilities.

To apply for jobs or to post jobs to the portal please click HERE.
This link includes FAQ’s for employers and workers.

COVID-19 Contact Tracing Information and Jobs
The Commonwealth of Massachusetts, in partnership with Partners in Health, is reaching out to contacts of confirmed positive COVID-19 patients to help reduce the spread of the disease.  Partners in Health is hiring Contact Tracers to support Massachusetts Department of Public Health and Local Boards of Health to perform COVID-19 contact tracing.

FRAUD ALERT!  Protect Your Unemployment Insurance Benefits!
If you believe someone has applied for unemployment benefits falsely using your personal data, please report the fraud here:

Has your job been eliminated or hours reduced due to foreign competition or relocation outside the U.S.?

Click here to learn more about how the Trade Adjustment assistance Program can help.


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About MassHire

MassHire Franklin Hampshire Career Center provides employment and training services at no charge to job seekers and employers in Franklin County, Hampshire County, and the North Quabbin area. We connect employers and job seekers through a statewide network of employment professionals and services designed to meet the unique needs of each customer.

Learn More About Us