Resource Room

MassHire Franklin Hampshire Career Center invites you to visit our Resource Room and access the many resources available. Individual computer stations allow for job search/application, resume and cover letter writing, online learning, and labor market research. Displayed throughout the front office and Resource Room is information on trainings, special events, and community resources.  Front desk staff can assist you to use the following tools in the Resource Room.

Resource Room Services include:

  • Computer Access:  Internet, WiFi
  • Designated Unemployment Insurance (UI) Station
  • Fax Machine
  • Printer and Copier
  • Job Search: JobQuest, Hot Jobs List
  • Assessment Tools & Labor Market Information:
    • JobQuest, TORQ, O’NET, MassCIS, and Career Ready 101
  • On-site Employer Recruitments
  • Informational Handouts: financial literacy, job readiness, special events
  • Training Brochures, Catalogs
  • Adaptive Equipment, Aids & Services:

    • MassHire Franklin Hampshire Career Center ensures that individuals with disabilities have

      equal opportunity to access programs, benefits, and activities.

      Automatic Handicap Door Openers

      Braille Signage: Front Door Entry, Hallway, Elevator, Public Bathrooms, Conference                 Rooms, Computer Lab. Staff Offices

      Braille Labeler

      Wheelchair

      Wheelchair Accessible (Height Adjustable Table) Computer Station with:

      Large Screen Monitor with Articulated Arm

                  Desktop Icon: Ease of Access Center – Shortcut = Quick Access to Common Tools

                  “Start Magnifier*”: enlarges screen content

                  “Start Narrator”: reads dialogue boxes out loud

                  “Start On-Screen Keyboard”: on-screen keyboard, use mouse to select letters/#’s

                  “Setup High Contrast”: converts screen to black background and bright text

      *Magnifier: please see instructional sheet at Resource Room computer work stations on how to enlarge the computer screen, words, and images

      NonVisual Desktop Access (NVDA): “screen reader” for Microsoft Windows, using eSpeak:

      a compact, open source software speech synthesizer

      VisiKey Large Print Keyboard & Wireless Mouse

      Trackball Mouse

      Tape Recorder

      Text TTY

      Jaws & Scanner for Jaws

      Zoom Text

      LCD Projector in Conference Room

      Video Phone for American Sign Language Users:

                  Customer initiates call

      American Sign Language Interpreter (at a Call Center) appears on the screen and verbally conveys to the party what the caller is signing/asking

      American Sign Language Interpreters: Advance Notice Required

      Assistive Listening Devices: Meet 706 requirements of the ADA-hearing aid compatible

      Dragon Naturally Speaking Hands-Free Voice Activated Software

      Multilingual Translation Services: Language Interpreters

      Communications Access Realtime Translation or CART: Advance Notice

      Required  Real time translation of the spoken word into text that can then be streamed over the internet to be displayed on laptops, mobile devices including smartphones and tablets as well as large screens and projectors