**PLEASE SUBMIT A COVER LETTER WITH YOUR RESUME**
About Us:
MassHire Franklin Hampshire (MHFH) is committed to assisting job seekers in Franklin and Hampshire counties, as well as the North Quabbin area of Massachusetts. We are proud to provide a wide range of services and resources to both job seekers and employers at no charge. Our mission is to create and sustain powerful connections between businesses and job seekers through a statewide network of employment professionals.
Young Adult Programs Manager Position Description:
Manages the day-to-day operations of MHFH’s direct service Young Adult Programs (YAP). These include WIOA (the Workforce Innovation and Opportunities Act) Youth, Youthworks, and some select grant-funded initiatives. Provides direct supervision and leadership to Young Adult Career Counselors while ensuring program quality, regulatory compliance, positive performance outcomes, and effective participant services. Works closely with the Young Adult Programs Director to implement departmental priorities, support grant activities, monitor performance, and maintain partnerships with workforce, education, employers, and community organizations throughout the region.
Click here for full job description (PDF)
Recommended Minimum Qualifications:
- Bachelor’s degree from an accredited college, preferably in a related field of study; related experience may be substituted for the educational requirement.
- Professional experience with employment and training programs. At least two years of experience managing similar programs with demonstrated knowledge and understanding of program requirements and implementation strategies.
- At least three years of experience working with young adult programs, preferably workforce programs.
- Understanding of various approaches to working with young adults in educational and/or employment settings.
- Strong organizational, administrative, and program management skills.
- Self-motivated with the ability to work independently.
- Previous database experience required.
- Excellent verbal and written communication skills.
- Computer skills and experience using Microsoft Office Suite, especially Word, Excel, and Outlook.
- Understanding of or experience in making data-informed program and participant career planning decisions.
- Ability to develop positive working relationships with partner organizations, government agencies, customers, and staff.
- Demonstrated experience supervising, coaching, or leading professional staff.
This is a full-time, management, exempt position. Annual salary is $54,653-$55,867, with annual step increases. Great benefits and work environment. Come join our team!
Resumes AND cover letters should be submitted to jobs@masshirefhcareers.org by the end of business on Friday, August 14, 2026.
Benefits:
- Generous paid time off (sick, 3 weeks’ vacation/yr as accrued, personal time)
- 13 paid holidays and 2 paid half days
- Annual step raises
- One remote day per week
- Employee assistance program
- Flexible spending account
- Health, dental, and vision insurance
- Life insurance
- Retirement plan
ADA notice: MassHire Franklin Hampshire is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Dylana Shreckengost, HR – dylana@masshirefhcareers.org or 413-774-4361 x 335.
EEO notice: MassHire Franklin Hampshire (MHFH) is an Equal Opportunity Employer. MHFH provides equal employment opportunities without regard to race, religion, color, sex, disability, national origin, ancestry, age, gender identity, military or veteran status, sexual orientation, genetic information, political affiliation or belief, or other legally protected status. We welcome applications from people of color, bilingual speakers, mature workers, veterans, and people with disabilities. All employment practices and activities are conducted on a non-discriminatory basis.