Click below for the official Massachusetts “Applying for Unemployment Benefits” webpage, with video instructions
Click below for the official Massachusetts “Applying for Unemployment Benefits” webpage, with video instructions
The Massachusetts Unemployment Insurance (UI) Program provides temporary income assistance to Massachusetts workers who are unemployed through no fault of their own, and who are able to work, available for work, and looking for a job.
Unemployment Insurance (UI) claims can be filed online or over the phone.
Apply for Unemployment benefits online at: The hours for online claims is 7 days a week, from 6am to 10pm.
Click here to log on to Massachusetts Unemployment Insurance (UI) Online.
To file an unemployment claim by phone you can call the Massachusetts Teleclaim Center at:
The TeleClaim Center is open Monday through Friday from 8:30 a.m. – 4:30 p.m.
Use these links to learn more about filing for Unemployment Insurance Benefits
https://www.mass.gov/how-to/apply-for-unemployment-benefits
Click here for a step by step process for making an online Unemployment application (PDF)
MassHire Franklin Hampshire Career Center is not the Department of Unemployment Assistance. We can provide LIMITED assistance with:
UI Walk-In customers may utilize our Resource Room computers for self-directed UI services:
Monday – Thursday 8:30AM – 4:00PM and Fridays 9:30AM – 4:00PM.
Staff Assisted Walk-In Services are available as follows:
Mon., Tues., and Thurs. 8:30 AM – 12:30 PM and Fridays from 9:30 AM – 12:00 PM
We understand that being unemployed can be a stressful time. MassHire Franklin Hampshire Career Center offers many services and resources to help you land your next job or to start a new career – job search workshops, job fairs, skills training, job search/job placement assistance.