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Quality Customer Service

Workshops & Events - Northampton Hybrid



Forbes Library 20 West Street, Northampton

Providing quality customer service may seem basic, but it is becoming a lost art. Workshop participants will learn the methods used to achieve excellent customer service, and includes how to provide in-person, phone, and online services. Working with difficult customers and handling complaints will also be covered.

Register on JobQuest or call the Greenfield Career Center by the day before: 800-457-2603 or 413-774-4361. This will be a “hybrid” workshop. Instructions on how to join the workshop through Zoom will be provided separately.