During this webinar, participants will learn the importance of, and methods used, to achieve quality customer service. Interactive presentation includes information on how to provide in-person, phone, and online customer service. Working with difficult customers and handling complaints will also be covered.
To register, call the Greenfield Career Center up until the day before the session is scheduled—413-774-4361 or 800-457-2603—and provide your email address. The webinar is conducted using the Zoom platform. Once registered, you will receive an email message with instructions on how to join the session.